Every question answered. Automatically.
Rezolyn is an AI support agent. It understands the request, takes action against your systems, and resolves the ticket. Here's the full pipeline, end to end.
Connect WhatsApp in about ten minutes
No engineers, no infrastructure. Connect your WhatsApp Business number, describe your business, and Rezolyn starts answering. From the dashboard, not a codebase.
Genuine understanding, not translation bolted on
Every message is detected, understood, and classified in its original language: Yoruba, Hausa, Igbo, Swahili, Arabic, Russian, and more. Translation is a step in the pipeline, not the product: Rezolyn acts on what the customer meant, in the language they used.
{ language: "Yoruba", confidence: 0.94,
intent: "account_balance",
intent_confidence: 0.91 }Connected to your systems, not just your inbox
Rezolyn calls your banking core, CRM, or order-management API directly, fetches the real answer, replies, and marks the ticket resolved. No human touches the conversation unless it needs to.
Every channel, one dashboard
WhatsApp text and voice notes, phone/IVR, web chat, Telegram, and a direct REST API. Every conversation lands in one inbox instead of one tab per channel. Helpdesk apps and email are coming.
Built like a payments platform
API keys and passwords are bcrypt-hashed and never logged. Partner API credentials and customer PII are encrypted at rest with authenticated encryption (AES-128-CBC + HMAC, Fernet), decrypted only in memory for the call. Privileged platform actions are recorded to an append-only audit log. Rate limiting and quota enforcement run on every request.
Curate your best resolutions into training data
Flag the resolutions that went well into a training set and export it: your own labeled data, in your customers' real vocabulary of banking terms and local slang, ready to train a sharper intent model as your volume grows.